Warranty Hive Inc.
Effective Date: January 1, 2025
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SERVICE.
These Terms of Use ("Terms") govern your access to and use of the asset management, maintenance scheduling, and warranty tracking services (the "Service") provided by Warranty Hive Inc. ("Company," "we," "us," or "our"), a Delaware corporation with its principal place of business at [Your Address]. By accessing or using the Service, you ("User," "you," or "your") agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.
1. ACCEPTANCE OF TERMS
By creating an account, accessing, or using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization (such as a facility, business, vendor, service provider, contractor, manufacturer, warranty provider, or distributor), you represent and warrant that you have the authority to bind that organization to these Terms.
2. DESCRIPTION OF SERVICE
The Service provides a platform for managing assets, scheduling maintenance, and tracking warranties. The Service utilizes proprietary, patent-pending software and Large Language Models (LLMs) to provide features such as automated warranty claim generation, predictive maintenance scheduling, asset lifecycle reporting, budget planning, financial forecasts, and insights derived from processing warranty documents, user manuals, and receipts.
3. USER ACCOUNTS
- 3.1 Registration: To access the Service, you are required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- 3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.
- 3.3 User Types: The Service is available to various user types, including but not limited to: Facilities Managers, Business Administrators, 3rd party vendors, service providers, contractors, manufacturers, warranty providers, and distributors. Each user type may have different access levels and permissions within the Service. Details of each plan are available on our pricing page: [Link to Pricing Page]"].
4. PAYMENT TERMS
- 4.1 Fees: Use of the Service is subject to subscription fees based on the total number of assets managed and the number of locations, as detailed on our pricing page: [Link to Pricing Page]. Fees are payable [monthly/annually] in advance. We may also offer optional one-time service fees for specific features or services.
- 4.2 Payment Method: You agree to provide us with valid payment information and authorize us to charge your designated payment method for all applicable fees.
- 4.3 Taxes: You are responsible for all applicable taxes (e.g., sales tax, VAT) related to your use of the Service.
- 4.4 Refunds: [You did not specify a refund policy beyond termination. I'm including a common option, but change this to your actual policy.] All fees are non-refundable, except as provided in Section 9.3 (Termination by Us).
- 4.5 Price Changes: We reserve the right to change our pricing at any time. We will provide you with [30] days' notice of any price changes via email and/or by posting a notice on the Service.
5. DATA OWNERSHIP AND USAGE
- 5.1 User Data: You retain ownership of all data you input into the Service ("User Data"), including data related to assets, maintenance schedules, warranties, and user manuals.